BlackBerry PlayBook OS 2.1 and earlier software.C++ platform based devices: 850, 857, 900, 950, 957īlackBerry PlayBook 2.1 & earlier devices.Review the additional questions below and check out BlackBerry's FAQ.īlackBerry 7.1 & earlier devices (including but not limited to) We recommend that you set up a new email account on another platform and forward any emails you wish to retain there before January 4, 2022. When BlackBerry decommissions their services, any BlackBerry emails will no longer be available. What will happen to my BlackBerry emails? How do I get my information to my new device?Ĭheck out Set up a new T-Mobile phone for steps on switching from BlackBerry to another device. Enterprise customers on BES5 should move to BlackBerry UEM / BlackBerry Suites.If you have a BlackBerry hosted email address, like you will need to move to a new email address.If you have a device running BlackBerry 7.1 OS or earlier, BlackBerry 10 OS, or BlackBerry PlayBook OS 2.1 or earlier, you will need to replace your device.If you are currently using any of these services, you will need to migrate to a new service or remove all information you do not want lost before January 4, 2022. The termination of these service offerings and infrastructure will also impact functionality for applications such as Enhanced Sim Based Licensing (ESBL) / Identity Based Licensing (IBL), BlackBerry hosted email addresses, BlackBerry Link, BlackBerry Desktop Manager, BlackBerry Blend, and BlackBerry Protect. Please act now to avoid service interruptions.įor questions about your account, you can call us at: This means if you do not upgrade or replace your Blackberry device by January 4, 2022, you will no longer be able to make voice calls or access the network for data services. Devices running through either cellular or Wi-Fi connections will no longer reliably function, including data, phone calls, SMS, and 9-1-1 functionality. On January 4, 2022, BlackBerry will be decommissioning the legacy services for BlackBerry 7.1 OS, BlackBerry 10 OS, BlackBerry PlayBook OS 2.1, as well as earlier versions. What will happen to my BlackBerry emails?.How do I get my information to my new device?.What should I do before January 4, 2022?.
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